Your New Clerical Job Starts Here!
Clerical work ensures that an office runs smoothly, and it includes day-to-day administrative tasks such as answering phones, scheduling appointments, sending faxes, and filing documents. Most employees do at least some clerical work, so clerical skills come in handy no matter what your official job title is. Office clerks and secretaries must have particularly strong clerical skills.
Below is a list of clerical skills that employers seek in candidates for clerical jobs. Included is a detailed list of the five most important clerical skills, as well as supplemental lists of related administrative skills.
You can use these skills lists throughout your job search process. It’s important to use several of these skill words throughout your resume. Employers increasingly use applicant tracking systems to rank and “score” the resumes they receive. These systems are programmed to seek specific keywords, and so resumes that incorporate them will be more likely to be selected for further review by hiring managers during their second round of consideration.
Secondly, you can use these keywords in your cover letter. In the body of your letter, try to mention one or two of these skills, and give a specific example of a time when you demonstrated them at work.
Finally, you can use these skill words in an interview. Make sure you have at least one example for a time you demonstrated each of the top five skills listed here.
- Attention to detail
- Communications skills
- Computer skills
- Numeracy (mathematics skills)
- Organizational skills
In addition to these top five clerical skills, the best qualified candidates for clerical jobs will also possess soft skills that are often innate personality traits rather than learned competencies. These include strong interpersonal skills, teamwork, flexibility, dependability, creativity, adaptability, and creativity. They are essential characteristics for office managers, receptionists, personal assistants, office assistants, and executive assistants.
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